Ocelot Solutions   Office: 01296 581437
Mobile: 07720 399834
 
 
  PC and Mac support Contact  
  About Ocelot Solutions  
 
What method should I use?

We prefer to deal with general queries (such as non-critical support issues, information requests, etc) via email using the form below. If your query is regarding an ongoing support issue, using the office number (01296 581437) is the best method.

If you require a web site design quotation, the best option is to submit some basic information using the Web design enquiry form.

If you wish to book a remote support session or wish to make an appointment for us to visit you, it is best to use the mobile number (07720 399834).

If you have an urgent issue, it is best to text the mobile number, as we may be in meetings or talking with other clients. Rest assured that WE WILL RETURN YOUR CALL just as soon as we can.


If I contact you, when will I get a response?

It depends on the nature of your request. We require our clients to appreciate that they may not be the only ones requiring our assistance. If your request is of a non-urgent nature, we will normally deal with that when we have some free time. If you have an ongoing urgent issue that we are aware of or indeed are working on, that will take priority.


What is your policy on answering the telephone?

If we are in a meeting with a client or on site, we will NOT answer the phone until an appropriate point when it does not impact on the meeting or the on site visit. This is out of courtesy for our visitor(s) and/or on site client(s).


Using the 'Contact' form

Use the form below for any request you have, whether it be for PC & Mac support, Software design, Web design or any other issue. We will be in touch as soon as we can.



Name


Email address


Telephone number


I would like to enquire about/
I have a comment about...


I am not a spammer
- (tick the box to confirm)

 
 
 
  Contact us now! Contact us now!  
  Call us on 01296 581437 or call/text us on 07720 399834 or find us on facebook.

Alternatively, visit the Contact page to send us an email with your enquiry.
 
  Check project progress Latest news  
  Read about current projects and recently completed projects in our Latest news section.  
  Customer feedback Customer feedback  
  "All I can say is that it has been an absolute delight working with Ocelot Solutions, you have gone above and beyond for us, far exceeding our expectation, and you have provided us with a lesson in customer service which we ourselves would like to emulate."

(Andrew Bruce, Fuimus Building Services)

"Ocelot Solutions never let you down! It produces an unfailingly professional and quick service. The results speak for themselves. I feel very fortunate to have all my IT requirements as well as our websites' creation and maintenance to be in such capable and reliable hands. Ocelot Solutions have helped to grow my business in a stable, stress free and enjoyable manner."

(Clico Kingsbury, Dadbrook Gallery)

Visit our Customer feedback section to see what some of our clients have been saying about what we do and how we do it.
 
  Useful tools Downloads  
  Visit our Downloads section for links to a wealth of free tools for keeping your PC fast, safe and efficient.

The Downloads section is frequently updated so keep checking back for hints and tips on the latest tools available on the web.
 
 
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